After the 24th month, the customer can choose:
- Return the device to Sunrise. We will waive the remaining monthly installments for the customer. Requirement: the device is flawless and undamaged, or
- The customer can keep the device and pay the remaining monthly installments.
The earliest date the customer may return the purchased device to Sunrise is at the end of 24 months; the last date is prior to the full payment of all installments at the conclusion of 30 months.
When the customer returns the device, there is no obligation to purchase a new device or sign up for a new device plan.
The device to be returned must be in undamaged condition, and it must include all accessories. The following criteria apply:
- The device must function flawlessly, including the display, touchscreen, sockets and interfaces, and all movable parts, such as buttons and switches
- The device must not have any internal or external damage, especially to the dis-play, housing and camera lens. Damage includes breaks, deep scratches, abrasions, dents, bumps, bending, discoloration, and adhesive residue. Usual signs of wear, including small scratches, are not considered to be damage.
- The accessories must be returned in complete and undamaged condition: battery charger & USB cable
- The device must not have had unauthorized repairs, and it must not have been opened; this includes jailbreaking. Unauthorized repairs include those you do your-self and those performed by a repair facility not authorized by Apple.
- The customer must completely delete all data on the device to be returned and re-set it to its factory settings. It is imperative that the “Find My iPhone” feature be deactivated before restoring factory settings.
- Sunrise does not accept any liability for data that has not been deleted.
The decision on whether the device to be traded in complies with the above-stated cri-teria is at the discretion of Sunrise.