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To give you even better and more reliable internet at home, we will send you the brand new Connect Box. To benefit from your new Sunrise TV Entertainment, you must first install the Internet modem when you receive it.
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With the latest Sunrise TV Entertainment, you get a TV experience of a special kind directly into your living room. You can read about the new features below on this page.
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We are replacing your old TV Box because it no longer meets the current technical standards and sustainability requirements.
Your new Entertainment Box is not only small and unobtrusive, but it also does away with annoying connection cables: The Entertainment Box connects to your Internet via Wi-Fi (WLAN) and draws power directly from your TV set.
Unfortunately, you cannot keep your old TV Box and will no longer be able to use it two weeks after receiving your new Box.
Find out more about the Sunrise IPTV Box here.
With your new Sunrise UP TV subscription, you benefit from a much larger selection of TV channels, access to apps such as Netflix and Amazon Prime directly via your IPTV Box and intuitive, multilingual voice control.In addition, you now have access to the UPC TV App, which you can use to watch your favorite programs and series at home and on the go, both within Switzerland and abroad.
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Both your Wi-Fi (WLAN) name and password will change when you install the new modem.
You will find the login details on the bottom of your new modem.
Instructions on changing the Wi-Fi (WLAN) name and password for the Connect Box 1 can be found here.
You can view instructions for the Connect Box 2 here . -
Unfortunately, neither your saved and scheduled recordings nor any other settings can be carried over from your old TV Box.
Find out how to program and manage recordings on your new Sunrise IPTV Box here. -
Once you have replaced your old TV Box, you can send it back to us for free.
Please use our online tool to create your return label.
For shipping, it is best to use the your device’s original packaging.
You can then return your package at one of over 1,200 Päckli Punkt locations . -
Yes, all of your TV Boxes will be replaced by new Sunrise IPTV Boxes.
More information about the Sunrise Multibox program can be found here. -
Installation instructions for your new Connect Box 1 can be found here .
All instructions for your new Connect Box 2 can be found here . -
You can find the installation instructions for your new Sunrise IPTV Box here.
With our step-by-step instructions, the installation process will take just a few minutes.
We are ready! It seems you are too! 😍
You are one step closer to your new better high-speed Internet & your brand new Sunrise TV Entertainment. We are happy to offer you a new Internet & TV experience. On this page you will find everything else you want to know about your new products.
What will I receive in 4 weeks?
For those who want to know more:
