Request payment deferral
In life, things don’t always go to plan. With a payment deferral, you have 15 days longer to pay your bill.
Request a payment deferral in My Sunrise
In My Sunrise, you can directly and easily activate a payment deferral of 15 calendar days:
Can only be requested once
Generally, a payment deferral can only be granted once. If you try again, you will receive an error message.