Payment via eBill
eBill – Delivery method and payment method all at once
The Sunrise bill goes directly into your e-banking account – into your eBill mailbox, to be precise – where you can pay it quickly and securely in just a few clicks.
With the eBill, the payment process can also be automated.
eBill is a free service offered by all Swiss financial institutions, safe and environmentally friendly.
No need to go through the annoying process of typing in payment details (reference number, etc.), and no fees for delivery and payment of the bill.
Video Instruction
Sign up for eBill
Important: If you’d like to sign up for eBill, you must already be an online-banking customer.
You have three options to register for eBill:
1. in My Sunrise
Log into My Sunrise and select eBill as your payment method in the billing settings.
Enter the email address you’ve registered in the eBill portal to receive a validation code by email.
Enter the validation code and you’ll then receive a confirmation by email.
2. in your bank’s/the PostFinance eBill portal
Log into your online-banking or PostFinance account.
In your online-banking account, go to the eBill portal and register Sunrise LLC for eBill.
To register, you’ll need your Sunrise customer number, email address and the bill number from your last Sunrise bill.
Check your online-banking and customer details and confirm your registration.
You’ll receive a confirmation by email.
3. via direct registration
Pay an outstanding Sunrise bill via online banking. Use the reference numbers on your QR bill.
If you’re not an eBill customer yet, a pop-up message will appear automatically when you enter these reference numbers to register for eBill with Sunrise.
When you click on Register now, this will initiate a direct eBill registration.
As soon as the eBill registration is completed on our site, you’ll receive a confirmation email.
Important:
To cancel eBill payments, you’ll need to deactivate eBill on your bank’s/the PostFinance eBill portal. At the moment, it isn’t possible to deactivate eBill payments in My Sunrise.
Making payments
In order to make payments, you must already be signed up for eBill.
Payment
Log in to your e-banking account or the e-finance portal (PostFinance).
Go to your eBill mailbox and check your billing details.
Click on “Pay”.
You also have the option of setting up permanent authorization for the Sunrise eBill – you can also do this in your eBill portal.
View eBill
The Sunrise eBill will be sent directly to your e-banking account’s eBill mailbox. The bill can be viewed in PDF format and paid in just a few clicks. You can also view the details of your bill in My Sunrise.
eBill notification
Your bank or PostFinance will notify you by SMS and/or e-mail whenever you receive a new Sunrise eBill. You can set this individually in your e-banking account.