With the Flex Premium Bundle, you’ll always get the latest iPhone and mobile subscription at an unbeatable price – forever.
Flex Premium Bundle: Mobile subscription + Smartphone + Flex Upgrade
Get your new iPhone with Flex Upgrade and 50% off the Up Mobile M, L, or XL plan permanently. Below, you’ll find examples of what the Flex Premium Bundle might look like.
With the Flex Premium Bundle, you benefit from an excellent price and lots of advantages compared to other providers
¹ Price for iPhone 16 Pro 256 GB + Up Mobile L without Flex Premium Bundle (without Smart Upgrade and Flex Upgrade): 93.80/month for 24 months
² The terms and conditions at sunrise.ch/smartupgrade apply
³ 100 MB/mth. in World 1, World 2, Rest of the World
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Frequently asked questions
General Information
In principle, both new and existing customers can benefit. The conditions are:
A mobile subscription with Up Mobile M, L, or XL. If you already have another or older mobile subscription, you must migrate to Up Mobile M, L, or XL. Any existing discounts will be removed and replaced with a new 50% discount on Up Mobile M, L, or XL. The only exclusions are customers who are in an ongoing contract with a promotion from which they have benefited from a gift (e.g., Samsung TV), welcome discount/cashback, or device plan promotion.
A new device plan.
The Flex Upgrade option.
Flex and Smart Upgrade customers who renew their device plan with one of the programmes can also benefit from the Flex Premium Bundle. The condition is a mobile subscription with Up Mobile M, L, or XL. If you already have another or older mobile subscription, you must migrate to Up Mobile M, L, or XL.
Pricing
The price of the Flex Premium Bundle is composed of the following components:
Up Mobile M, L, or XL: Your mobile subscription with a 50% discount.
Device plan: Either a 24-month device plan or Smart Upgrade.
Flex Upgrade: Variable price depending on the smartphone - from CHF 7.50 per month.
Yes, the Flex Premium Bundle is activated immediately with your order, regardless of whether the smartphone is available. You benefit immediately or from the end of the month from a 50% discount on your Up Mobile subscription. As soon as the smartphone is delivered, we will charge you the monthly rate for the device and Flex Upgrade. From this point, you have 24 months to renew your device plan to continue benefiting from the Flex Premium Bundle.
The 50% discount on Up Mobile M, L, or XL is guaranteed as long as the subscription and an associated device plan with Flex Upgrade are active. If Flex Upgrade is cancelled or the device plan is fully paid off, the 50% discount also expires. As soon as the smartphone is delivered, we will charge you the monthly rate for the device and Flex Upgrade. From this point, you have 24 months to renew your device plan to continue benefiting from the Flex Premium Bundle.
Flex Upgrade and Smart Upgrade
Yes, you can continue to benefit from the Flex Premium Bundle if you activate Flex Upgrade within 28 days of receiving your smartphone by phone or in one of our shops.
If you choose to extend your device plan to 36 months with Smart Upgrade, you will continue to benefit from the Flex Premium Bundle. At the latest, at the end of month 36, the device plan must be renewed, otherwise, you will lose the benefits of the Flex Premium Bundle.
Device Change and Renewal
With the Flex Premium Bundle, you have the freedom to choose. You can switch to a cheaper or more expensive device. The monthly device price and the Flex Upgrade fee are calculated based on the sale price (without discounts) of the new device.
Renewal with Flex Upgrade:
Your current device plan will be cancelled and all outstanding payments (including the final instalment in the case of Smart Upgrade) will be waived.
A new device plan will be created, and you will benefit again from the Flex Premium Bundle.
You must return your old device within 14 days of receiving the new device to a Sunrise shop or send it back with the prepaid return package. Otherwise, all outstanding payments of the device plan (including the final instalment in the case of Smart Upgrade) will be charged to you.
The device plan renewal process cannot be cancelled or reversed.
Early or full repayment:
You can pay off your device in full or early and choose a new device plan.
You will benefit again from the Flex Premium Bundle.
In both cases, the Flex Premium Bundle is renewed with a 24-month contract commitment.
Repair and Exchange
For repairs, an excess of CHF 50.- to CHF 150.- is charged, depending on the sale price (without discounts) of your device:
Device price up to CHF 899: CHF 50.-
Device price from CHF 900 to 1399: CHF 100.-
Device price from CHF 1400 to 2500: CHF 150.-
The amount will be charged on your next Sunrise bill. Detailed information can be found here.
In case of damage, you have the choice: upgrade to a new device of your choice or have your current device repaired or replaced by the insurance. iPhones can be repaired via AppleCare Services. In all cases, CHF 50.- to CHF 150.- will be charged, depending on the sale price (without discounts) of your device:
Device price up to CHF 899: CHF 50.-
Device price from CHF 900 to 1399: CHF 100.-
Device price from CHF 1400 to 2500: CHF 150.-
Detailed information can be found here.
In case of theft, you have the choice: upgrade to a new device of your choice, in which case a new device plan will be installed and you will benefit again from the Flex Premium Bundle, or have your current device replaced by the insurance. In both cases, CHF 50.- to CHF 150.- will be charged, depending on the sale price (without discounts) of your device:
Device price up to CHF 899: CHF 50.-
Device price from CHF 900 to 1399: CHF 100.-
Device price from CHF 1400 to 2500: CHF 150.-
Detailed information can be found here.