Bill too high after switching subscriptions
If you change your subscription during the course of a month, we will charge you the new subscription fees on a prorated basis the following month.
The subscription fees will therefore appear twice on your bill for that following month:
On the first line, the new subscription fee will be prorated from the date of the switch until the end of the month.
The new subscription fee for the billing month will be shown in full on the second line.
You will receive a prorated credit for the costs for your old Sunrise subscription in the «Adjustments» section.