My Sunrise

    • Penalty fee despite return

    It can take up to one week for us to receive and credit you for returned devices.

    NOT AVAILABLE

    Please note

    If you returned your device more than a week ago, you are welcome to call our hotline and confirm that you returned the device.

    Important: To do so, you will need to provide us with a shipping number from the post office or confirmation from the shop at which you returned the device.