Returns – What you should bear in mind

1. Fill in the returns form and print it

You can find the returns form here. Please put the completed form in a clearly visible place in the package with your device so that we can process the return quickly.

2. Create a return label and print it

Simply enter your personal details in the form below to request your return label. If you want to return multiple devices, you can place them all in one package using one return label. Please note that a printed label can only be used once.

3. Place the label on your package

Please make sure that you affix the label carefully and in a clearly visible location at the right bottom of the largest side of the package.

4. Return the device

You can return the device at one of the more than 1,200 Päckli Punkt stations.