My Sunrise

    • Settings

    Connect Box 3

    Managing modem settings

    You can manage the Connect Box 3 modem settings pages directly from your browser, where you can configure your WiFi name (SSID), change your WiFi password, setup or modify your Guest network settings and manage advanced settings for your home network.

    You can access your modem settings by entering the following address into the address bar of your browser: 192.168.1.1 When prompted, enter the settings password, which can be found on the bottom label of your modem under “Settings Password”.

    Change Wi-Fi from 2.4 GHz to 5 GHz

    What is a frequency band?

    A frequency band refers to a particular frequency range within which signals are sent. Wi-Fi waves can be transmitted via the two frequency bands 2.4 GHz (GHz = gigahertz) and 5 GHz."


    What is the difference between 2.4 GHz and 5 GHz?

    Frequency bands differ in speed and distance. Compared to the 5 GHz network, the 2.4 GHz network has a wider range, but is slower. Generally speaking, the 5 GHz network is used less and therefore offers a better connection than the 2.4 GHz network.

    Both frequency bands – 2.4 GHz and 5 GHz – are activated at the same time on the Connect Box 3. The modem selects the better frequency automatically.


    Manual change

    To change the frequency via your PC’s Internet browser, proceed as follows:

    1. Enter the following address in your computer’s Internet browser: 192.168.1.1.

    2. You will now need the password, which you can find on the bottom of your modem under «Settings Password».

    3. On the left, click on «Advanced settings» → Wi-Fi → Wi-Fi signal.

    4. Set the 2.4 GHz or 5 GHz frequency network to «Deactivate».

    5. Confirm the changes by clicking on «Apply changes».

    Setting up bridge mode

    Your Connect Box 3 is automatically set to router mode as standard. Follow this procedure to activate bridge mode:

    1. Connect your PC, smartphone or tablet to your Connect Box’s Internet and enter the following address in the Internet browser: 192.168.1.1.

    2. Enter the password. You will find it on the bottom of your modem under “Settings Password”.

    3. In the “Modem mode” menu item, click on “Activate modem mode” and then confirm with “Adopt changes”.

    The Connect Box 3 will now be rebooted and come online in bridge mode.

    Note: If the “Modem mode” menu item is not available, you are using IPv6. If you still want to use bridge mode, then please contact our customer service.