My Sunrise

    • Installation instructions

    Sunrise Internet Box Fiber

    NOT AVAILABLE

    Attention

    When installing Sunrise Internet for the first time, you will receive an activation confirmation via email or SMS as soon as the connection is activated.

    However, if you already use Sunrise Internet and are only replacing your modem, you can simply proceed with the installation.

    NOT AVAILABLE

    Find the perfect spot

    Place the box in a central position in your appartement. Do not place the box in a closet or closed furniture.

    Do you have everything you need?

    Sunrise Internet Box Fiber
    LAN cable
    Power cable
    Fiber cable
    NOT AVAILABLE

    If you are missing an item, please contact our support.

    Installation

    Step-by-step instruction
    1
    Plug in the power supply and switch on the box

    Plug the mains adapter cable into the POWER connector on the rear of the Sunrise Internet Box Fiber and plug the other end into a power socket (wall socket or extension cable).

    Switch on the Sunrise Internet Box Fiber by pressing the on/off button on the left side.

    2
    Connect box to cable socket

    1. Remove the protective caps from both ends of the fiber cable and as well on the box.

    2. Connect the end of the fiber optic cable, which is marked with Box, to the fiber module on the back of your Sunrise Internet Box Fiber.

    3. Open the flap of the connection required (1-4) at your fiber optic socket (OTO socket).
      Note: The connection (1-4) that you need to use is shown in the information regarding the order status that you received from us.

    NOT AVAILABLE

    Caution

    The fiber optic cable and the fiber module have caps for protection. Please only remove these shortly before plugging in.

    Note: The cable and the connections are very sensitive. Please do not let the cable kink and protect it against any contamination.

    3
    LEDs light up as shown

    This process takes normally up to 5 minutes. In some cases it could take up to 30 minutes.

    4
    Connect devices
    Scan & Surf

    Now connect your devices to your Wi-Fi network. Scan the QR Code with your smartphone or connect your devices manually with the related information on the sticker on your box.

    WLAN

    • You will find both on the underside of the Sunrise Internet Box Fiber or on the sticker provided.

    LAN cable

    • Plug the yellow LAN cable supplied into one of the 3 yellow connections (1 – 3) on the rear of the Sunrise Internet Box Fiber.

    • Plug the other end of the LAN cable into the LAN connection (Ethernet) of your computer.

    NOT AVAILABLE

    10 Gbit LAN Port

    To achieve the best possible speed, the LAN cable must be connected to the LAN port labeled with 10 Gbps.

    Well done! You have successfully connected your Sunrise Internet Box Fiber!
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