Use your mobile phone as a substitute modem

In the event of a service outage or faulty fiber or DSL cable, you can use your mobile phone as a substitute modem.

Attention

Your modem must be connected to the power supply and be in working condition.
Please check whether the Power LED on your Sunrise Internet Box is lit up.
Sunrise Internet Box Power LED

Step-by-step instruction

Connect mobile phone to modem

Connect your mobile phone (smartphone) to your Sunrise Internet Box via a USB cable (e.g., the charging cable).

Connect your mobile phone to your Sunrise Internet Box

Trust the connected device

A pop-up window will now open on your mobile phone.
Please confirm that you trust the computer or device (in this case your modem).

Pop-up window

Activate hotspot or tethering

Personal hotspot for Apple iPhone

Select Settings -> Mobile Network -> Personal Hotspot.
Activate the slider next to «Allow Others To Join».

Activate hotspot on iPhone

Tethering for Samsung mobile phone

Select Settings -> Connections -> Mobile Hotspot and Tethering.
Activate the slider next to the USB tethering option.

USB tethering for Huawei mobile phone

Select Settings -> Wireless & Networks -> Tethering and mobile hotspot.
Activate the slider next to the USB tethering option.