My Sunrise

    • Transfer a physical SIM card or eSIM from an old mobile (e.g. iPhone)

    to a new Samsung Galaxy mobile

    Step-by-step instructions

    1. Add eSIM
    Select Settings => Connections => SIM manager and click on «Add eSIM»
    2. The transfer process will start
    3. Click on «Transfer SIM from another device»
    4. Check One UI version
    Check whether the old mobile has at least One UI 5.1.
    5. Click on «Sunrise»
    6. Click on «Continue»
    7. My Sunrise login
    Enter the login for your My Sunrise customer account.

    Important:
    Use the phone number whose SIM/eSIM you want to transfer to the new Samsung Galaxy mobile.
    8. SMS with security code
    You will receive an SMS on your old mobile with a code to complete the SIM transfer.
    9. Enter security code
    Enter the code on your new mobile.
    10. eSIM transfer
    The eSIM will now be transferred to the new mobile.
    11. The SIM information is being checked
    12. Click on «Add»
    13. The Sunrise eSIM will be added to the new mobile.
    This may take a few minutes.
    14. eSIM ready
    The eSIM is now ready for use on the new mobile.
    15. eSIM transferred successfully
    The eSIM has been transferred successfully to the new mobile.