Help and support with Disney+

1. Press the Home button in your TV menu.
2. Select the «TV Shop» option on the main menu and then go to the Entertainment page.
3. Find the Disney+ app and press Ok / Open app. 4. Log in or set up your Disney+ account.
5. Select the Disney+ service you’d like.
6. Select your preferred payment method.
7. Complete the registration process for your membership.

You’ll be able to watch Disney+ immediately.

Please contact Disney+ directly. You can access the Help Centre on the Disney+ website.

Yes. Series and films are available in German, French, Italian and English.

Each individual Disney+ offer defines the number of devices on which you can watch Disney+ at the same time. You can find an overview of the various offers on the Disney+ website.

  • Mobile devices (smartphones, tablets, etc.)

  • Web browsers

  • Smart TVs, TV Boxes and streaming devices

  • Game consoles

Please follow the instructions on the Disney+ Website.

To reset your password or contact Disney+ Customer Support, please visit the Disney+ website.

For information on how to cancel or withdraw your membership, please visit the Disney+ website.