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Tip 1: Opt for a data package instead of a roaming subscription
Just like any other provider, Sunrise offers data roaming packages (options) for a set period of time. These are usually cheaper than mobile phone subscriptions that already include a fixed roaming fee. For those who don’t travel abroad within the EU every month, these data packages are enough. The most affordable option that Sunrise offers costs just CHF 5.90 and comes with 300 MB and is valid for 12 months.
--> View the Sunrise roaming rates.
Tip 2: Use offline features
When you’re abroad, you spend a lot of time searching for things: a street, a restaurant, a specific beach. It’s tempting simply to open Google and quickly search for the relevant term. But be careful! The better option is to download apps that you can partially or fully use offline. Examples of these types of offline navigation apps include Navmii GPS or Sygic GPS Navigation & Maps.
Tip 3: Buy local prepaid cards in exotic countries
For certain countries outside the EU, America and Canada, you’ll only find very expensive roaming packages or none at all. In these cases, your best option is to buy a prepaid card at your destination (these are often even available at the airport). In combination with Pocket Wi-Fi, you’ve then got a permanent hotspot for all your devices.
Tip 4: Roaming cost limit
The roaming cost limit includes the roaming costs incurred within one calendar month for calls/SMS/MMS and surfing abroad, excluding any fees for roaming options or roaming data packages.
To enable roaming that’s not already included, an individual monthly cost limit must be set up in the Roaming Cockpit or My Sunrise. When 50% and 100% of the established limit is reached, a notification will be sent by SMS for cost control purposes. Once the cost limit has been reached, roaming will be blocked until the end of the month. The individual cost limit can be changed at any time.
Free roaming services (incoming SMS and access to the Roaming Cockpit) can also be used around the world without a cost limit.
Tip 5: Check your data usage with the Sunrise Cockpit
If you have chosen a roaming package option, it’s very important to check from time to time how much of your data volume you’ve already used. In the Sunrise Cockpit, you can find out if your monthly allowance or package is nearly used up or if you can continue surfing, chatting and watching videos for days.
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Tip 6: Only listen to music and watch videos via Wi-Fi
Speaking of videos: From a data perspective, hardly anything uses more data than watching a video. Listening to music is also quite a drain on your data volume, but doesn’t come close to spending time on video portals. So anyone who wants to use responsibly the data package that they have bought should only access video and audio content via Wi-Fi.
Tip 7: Find and use free Wi-Fi
If a roaming package or a new mobile subscription isn’t an option for you, you could also decide only to use the Internet abroad when you’re connected to Wi-Fi. Free Wi-Fi is available in many cafes as well as public spaces such as airports, train stations and hotels and can be used by entering a designated password.
Frequently asked questions about roaming
How high are roaming fees?
Roaming fees vary. Costs differ greatly depending on the type of mobile subscription you already have or the additional roaming options you have purchased.
When are roaming costs incurred?
Roaming costs are incurred as soon as you use your mobile phone to make calls, surf or chat in a foreign mobile network. With Sunrise, the roaming costs for almost all European countries are included in the L and XL mobile phone subscriptions.
When do I need to activate or deactivate roaming?
If you want to use the Internet on your mobile phone while abroad, you’ll need to activate roaming, but this will lead to additional costs. To avoid these costs, you can deactivate data roaming in your mobile phone settings – and to be on the safe side, you should also turn off mobile data.