Discover the advantages of Up Internet
Frequently asked questions
Yes, the activation can be scheduled for up to four months after signing up.
No, if the fiber-optic connection is not installed at the customer’s special request, there is no charge for a normal installation.
Yes, we have a dedicated onboarding team that will support you if necessary.
No, there’s no need. All you have to do is give us the OTO ID of your fiber-optic cable outlet. You can find more information here.
Yes, you can.
If you don’t change your subscription type, you'll keep your discount when you move house.
Yes, a basic landline connection is included free of charge with all products.
Yes. You can order now and select a number porting date within the next 280 days.
Call us at 0800 66 88 66 for our personal advice. This offer is only valid for new subscriptions.