Our Smart WiFi Extenders distribute the WiFi that originates from your modem throughout your home, ensuring a super-fast and stable WiFi connection in every corner.
«Multimedia distribution boxes in modern apartments are like a prison for the WiFi signal. The fact that our Smart WiFi Extenders use the existing LAN/network cabling means that the WiFi signal can also be set free.»
We integrated the Smart WiFi Technology from our WiFi Partner Plume directly into our Smart WiFi Extenders and some of our modems. Our Extenders create a seamless network throughout the household, using WiFi Mesh Technology to constantly monitor and improve the connectivity between the Extenders and all connected WiFi clients to ensure the best signal at all times.
How much does a Smart WiFi Extender cost?
The first Smart WiFi Extender is included with Smart WiFi Start and costs CHF 5.- per month. Each additional Smart WiFi Extender is available with Smart WiFi Extend and costs CHF 2.50 per month. The costs will be listed separately on your monthly bill. You can order up to a total of 5 Smart WiFi Extenders.
How can I order a Smart WiFi Extender?
You can order the Extenders directly in the My Sunrise app, by calling one of our agents using the number 0800 707 505, or by going to your local Sunrise store.
How many Smart WiFi Extenders do I need for my apartment?
This depends on the size of your apartment. You can find more detailed information here.
Do Smart WiFi Extenders work with all internet modems?
The Extenders work best with our Connect Box Family of modems, as the service is fully integrated into the modem software. If you have a "Sunrise Internet Box" type of modem, we also support the Extenders by providing 2 Extenders as part of the Starter Kit to replace the existing WiFi modem.
Important: The Smart WiFi Extenders are not compatible with Fritzbox and 5G modems.
How do I install a Smart WiFi Extender?
Depending on your modem, the installation is slightly different. For our new Connect Box family of modems, installation is plug-and-play, and you can just plug the pod into a wall socket. It will automatically connect to your modem. If you have a "Sunrise Internet Box" or "Sunrise Internet Box Fiber" you can download our Smart WiFi App which will guide you through the installation.
How and where to correctly place Smart WiFi Extenders in my house?
Extenders should be free from obstacles and about halfway between your modem and a location with bad WiFi.
What do I do, if I move into a smaller home and don't need Sunrise Smart WiFi anymore?
You can cancel Sunrise Smart WiFi anytime with a notice period of 2 months.