Information about my bill

Here, you can see an overview of your Sunrise products and the total costs. Discounts and promotions are already deducted.

Your savings result from discounts and promotions. A detailed breakdown can be found in a gray box further down on the bill.

Your Sunrise products and services are subject to a 8.1% value-added tax (until the end of 2023, 7.7%).

No value-added tax is listed for accessories and devices, since you already received a value-added tax declaration outlining the total costs at the start of your device plan.

We do not charge value-added tax separately for products and services from third parties (e.g., Netflix, Apple). This is already included in the product price.

Your subscription fees are billed in advance on a monthly basis. Any additional services you use throughout the month are billed retroactively.

Under «Instead of CHF», you can view the gross amount for your services. Under «Amount in CHF», you will find the actual monthly amount after your discount has been deducted.

You can receive your detailed call statement attached to your bill upon request (the call statement is always included digitally and you cannot opt out of this service).
Here you will find an overview of all phone calls made as well as costs for roaming, mobile data, SMS etc. that have been incurred in the past month, including respective durations and costs.

You receive paper bills and would like to either order or stop receiving your detailed call statement?
You can change these settings yourself in My Sunrise under «Bills».

Here, we break down your savings resulting from discounts and promotions by phone number.