Business cloud calling via Microsoft Teams
The business landline number is integrated into Microsoft Teams via a Sunrise landline connection (Managed SIP Trunk) and does not require any on-site installation. When calling via the cloud, you no longer need any expensive phone infrastructure, avoiding costly wiring and operating costs. Our Onboarding packages come with the additional benefit of comprehensive package services and cost protection in installation and set-up. You’ll be sure of a successful start. Find out for yourself.
Benefits for your business and your employees:
Flexible calling
Use the landline number via mobile phone, laptop and tablet
Limitless collaboration
Video conferences, chatting, data exchange, and document editing
Work from anywhere and on any device
Access your data from any location
Secure data storage
Thanks to state-of-the-art cloud technologies
High cost savings
No infrastructure costs and flexible license management
Onboarding packages and 24/7 support
Professional installation with our Work Smart specialists
A simple explanation of modern cloud calling:
How are the landline numbers connected to the public phone network via Microsoft Teams?
Numbers are connected using an SIP Trunk (Sunrise Business Voice), which allows for an IP connection to the public phone network. All the necessary hardware components of the SIP Trunk are located in the high-availability Sunrise data centers. For more details, please refer to the flyer on Business Voice.
The CLIP management feature can be used to manage the phone number displayed when making outgoing calls via Microsoft Teams. You can use it to have an alternative phone number displayed for outgoing calls, while remaining available on your direct phone number. Configuration and management of this feature is quick and easy, through the Sunrise Business Portal (SBP).
Onboarding packages for your successful start:
With the Onboarding packages we support you and your partners during the installation process and guarantee a hassle-free start. Our Onboarding packages come with the benefit of comprehensive package services (e.g., kickoff call, admin basic training, on-site support) and cost protection in installation and set-up. Depending on your requirements you choose the right Onboarding package that suits your needs.
Frequently asked questions:
For landline calling with Microsoft Teams, you will need one of the licenses listed below with the relevant Microsoft add-ons. You can also test selected Office 365 and Microsoft 365 Business licenses free of charge for one month.
Microsoft 365/Office 365 licenses:
Microsoft 365 Business Basic
Microsoft 365 Business Standard
Microsoft 365 Business Premium
Office 365 Enterprise E1
Office 365 Enterprise E3
Office 365 Enterprise E5
Microsoft 365 Enterprise E1
Microsoft 365 Enterprise E3
Microsoft 365 Enterprise E5
Microsoft Add-ons:
Any user who has one of the above licenses and wants others to be able to reach them via the landline network with Microsoft Teams will need the following Add-ons:
Microsoft 365 Phone System
Microsoft 365 Business Voice (Phone System and Audio Conferencing)
The Microsoft licenses and add-ons can be purchased directly from our marketplace: https://marketplace.sunrise.ch/
Register now: https://marketplace.sunrise.ch/register/
Yes, the onboarding packages are a fixed element of our cloud connect product, and they guarantee both a smooth installation and seamless start. The onboarding packages are tailored to businesses of different sizes and with different requirements. You choose the package that suits your needs.
The costs are roughly made up of the following:
- Microsoft licenses (see FAQ point 1)
- Custom choice of rate plan, depending on your needs (user-based or channel-based)
- Onboarding packages (installation packages)
Sunrise offers two billing options for landline calling. Either «user-based», respectively phone number-based, or «channel-based». For more information on channel-based billing options, please refer to the flyer on Business Voice.
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