Legal matters
Contract Terms
Please click here for the current General and Contract Terms and Conditions of Sunrise; they are the core of contracts between Sunrise and its customers unless otherwise expressly agreed.
General Terms and Conditions
New General Terms and Conditions for Business Customers (Business GTC)
Valid from 1 July 2024 for new customers
Valid from 1 September 2024 for existing customers
General Terms and Conditions for Business Customers B2B (PDF)
Previous General Terms and Conditions for Business Customers (Business GTC)
Valid until 31 August 2024 for existing customers
General Terms and Conditions for Business Customers B2B (PDF)
Note on the new Business GTC
The previous Business GTC have been extensively revised as they were no longer up to date. One important new feature is the cancellation provisions in sections 20, 50 and 72, which provide for cancellation by telephone or live chat. You can find more information on the cancellation conditions in the GTCs.