Mobile subscription
Order and manage products and services for a selected mobile number.
Summary
This page brings all information related to the business subscription in one place and allows you to perform multiple service-related operations.
The main subscription details page is loaded when you select a mobile number from the Subscriptions page or executes a direct search using the main search box (located at the top of the page).
Subscription
In this section, you see the name of the business rate plan and additional details such as contract duration and the subscription status. From here it is possible to a product migration (rate plan change), apply network configurations, suspend/cease the number, and perform transfers (move number between accounts).
Subscriber
This section shows the information of the subscriber associated with the subscription. This is supposed to be the employee who is currently using the mobile number. If allowed, you are able to change the subscriber details directly in this area.
Devices
If there are one or more devices associated with the subscription, they will be displayed in this section. If allowed, repair services can be requested from this section. It is also possible to order new devices associated with the selected subscription.
If there are no devices associated, a widget for ordering shall be visible:
SIM cards
In this section, you find the active SIM cards (main and extra SIMs) associated with the mobile subscription selected. You can perform SIM operations such as block/unblock, change card type and order extra SIMs directly from this section.Options
In this section, the user can optimize the mobile subscription by adding/removing additional service options. If there are active options for the currently selected subscription, they are going to be displayed in the same block. To add/remove options, click on the «Manage options» button.
Roaming options
This widget launches the Roaming Cockpit application where the roaming options are managed.
Blocking settings
In this section, you can manage the blocking settings defined for the selected subscription such as blocking international calls and avoiding receiving specific SMS messages.
Mobile orders
Here you find the list of the service orders associated with the selected mobile subscription (main number and extra SIMs).