Connect App

Download now:

Apple App Store button to download the Connect AppGoogle Play Store button to download the Connect App

The Connect App helps you set up your WiFi at home easily. With a simple scan of your home, it shows you how to optimise your WiFi throughout. With just a few taps, you’re in control of your home network. We’ll show you how it works.

Smartphone screen shows the device overview in the Connect app, connected to the Connect Box 3 modem.

FAQs about the Connect App

Verify and confirm your email address in your My Sunrise customer account.

Please also check the spam folder in your email account.

Only Sunrise customers with a Connect Box can use the Connect App. Customers with a Sunrise Internet Box and Connect Pods need to use the Sunrise Smart WiFi App. Unfortunately, no app is available for Sunrise Internet Box customers without Pods.

Any Connect Pods that you’ve installed are detected automatically. Sunrise customers with a Connect Box can simply plug the Connect Pods into a power socket. They will connect to the existing WiFi network automatically (plug and play).


Important: Sunrise customers with a Sunrise Internet Box 1, 2 or 3 must use the Sunrise Smart WiFi app to install the Connect Pods. Download the Sunrise Smart WiFi app from the App Store (iPhone) or Play Store (Android):



Log in using your My Sunrise details. Your username is either your email address, mobile number, customer number or landline number.

Connect App – Community help
Looking for an answer? Chat with other customers and experts and become part of our Sunrise Community.
To the Community
The positioning of your modem also affects your WiFi (WLAN) connection
Get helpful tips for positioning your Internet modem here.
Optimize WiFi