My Sunrise

    • Sunrise Internet Box

    Here you will find installation instructions, explanations for the LEDs on the modem and how to change or reset your Wi-Fi name and password.

    Installation and usage of your modem
    Installation

    Find step-by-step instructions to install your Sunrise Internet Box.

    Wi-Fi name and password

    Manage your Wi-Fi name and password.

    Explanation of modem's LEDs

    What the LEDs on the modem mean.

    Connect your mobile phone with your modem

    In the event of an outage, use your mobile phone as a replacement modem.

    Troubleshooting

    Find help and solutions

    No Internet connection
    Problems with Wi-Fi
    Internet is slow
    Community help
    Are you looking for a solution? Consult other customers and experts and become part of our Sunrise Community.
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