My Sunrise

    • Sunrise Internet Box 5G

    Here you will find installation instructions, explanations for the LEDs on the modem and how to change or reset your Wi-Fi name and password.

    Installation and usage of your modem
    Installation

    Find step-by-step instructions to install your Sunrise devices.

    Wi-Fi name and password

    Manage your Wi-Fi name and password.

    Explanation of modem's LEDs

    What the LEDs on the modem mean.

    Troubleshooting

    Find help and solutions

    No Internet connection
    Problems with Wi-Fi
    Internet is slow