A retail company was looking for a way to test new technologies risk-free. Using Cloud Foundations from Sunrise Business, the fashion retailer was able to find a new point-of-sale system that meets its specific needs for all its shops quickly and flexibly. The flexible cloud service gave the SME the ability to make informed decisions and laid the foundation for further growth.

Customer

Müller AG* is a fashion retailer with 60 employees and five shops in Switzerland. The company plans to grow further, but it does not have its own IT department and only has limited human resources.

Its strength is its direct contact with customers and ability to adapt its products to current trends, but the company lacks the technical expertise to manage its IT efficiently.

Müller AG has always focused on its core strengths and is now looking for ways to test and deploy modern technologies effectively without making large investments.

Background

The Müller AG management understands that modern technologies are the key to improving processes and increasing customer satisfaction. This includes using advanced point-of-sale systems to make in-shop workflows as fast and easy as possible – from payment processing to stock management.

However, the introduction of such systems is often associated with great uncertainty and high costs. They do not have the infrastructure and expertise required to test new IT solutions and to evaluate the data collected at the points of sale comprehensively.

At the same time, the company wants to remain flexible and avoid unnecessary investment. To remain competitive, Müller AG wants to explore innovative solutions without compromising its day-to-day business. In addition, the IT landscape needs to be scalable to meet future requirements and support the growth of Müller AG in the best way possible.

Why Cloud Foundations

Cloud Foundations from Sunrise Business offers a fully configured cloud environment that can be deployed within a day.

With the support of an experienced consultant from Sunrise, Müller AG gets not just a flexible basic cloud infrastructure, but also clear instructions for testing and introducing various technologies.

The solution is designed specifically for small and medium-sized enterprises that want to benefit from the cloud’s advantages with little outlay and minimal risk. The platform also allows multiple scenarios to be tested in parallel, saving time and resources. This significantly accelerates the innovation process and facilitates the introduction of modern systems.

Customers can have the «Cloud Foundations» service with up to four hours of consultancy per month as part of a subscription model – so they retain full cost control.

Solution and collaboration

Sunrise works closely with the customer to develop within a few days an individual test plan tailored to the needs of Müller AG. Various point-of-sale systems are to be implemented and tested in parallel in the cloud, allowing senior management to make informed decisions.

Once the three-month trial phase is over, the best solution will be integrated seamlessly into daily operations without disrupting the business.

Continuous monitoring and regular updates will ensure that the infrastructure remains flexible and future-proof. Also, Sunrise will continue to support Müller AG in planning further IT initiatives and to enable smooth scaling.

Result

Within a few weeks, Müller AG collected data-based insights into its sales locations and, based on them, selected and introduced a new point-of-sale system.

The new cloud infrastructure is flexible and scalable and enables Müller AG to master future challenges with confidence and respond quickly to changes in the market.

Comprehensive analyses of sales data in the cloud provide the company with a solid foundation for future decisions about technology.

Advantages

• Low, predictable entry costs

• Quick and easy creation of an operational cloud environment

• Informed decision-making through real-world testing

• Support from experienced cloud experts

• Future-proof and flexible IT solutions

• Opportunity to evaluate technologies in a risk-free and efficient way

• Support for the company’s own growth

*Müller AG is a fictitious company. Any similarities to real organisations are purely coincidental. The descriptions of the company are based on customer interviews and current market research.