Purchase personal options to optimize your business subscription
Summary
Personal options are service packages that can be added on top of the business subscription the company provides to you.
Those packages enhance the features comprised in the business product, allowing the employee to maximize the use of the mobile number without bringing additional costs to the enterprise.
Ordering and payment
The ordering of personal options must be pre-defined by your company - this feature is only available if your organization allows it. For more details on this topic, please contact directly your company's fleet manager.
Personal options are paid exclusively with private credit cards and therefore, not charged to your business organization. You must provide a credit card for ordering of personal options. If you have not configured a credit card within your user profile yet, you will be prompted to provide one during the ordering flow.
Billing and cancellation
Personal options are billed on a monthly basis. Once you purchase an option, the charge will take place on your credit card for the current billing period and the service option will be valid for the next 30 days. If no action is taken from the user side, the option will be renewed automatically at the end of this period for another 30 days.
You can cancel a personal option at any time without additional charges. However, as the charge of the service is done upfront, there is no refund for the days where the option would not be used due to the early termination.
Ordering
If your company allows you to order personal options, the below widget shall be visible on the «Options» section.
Click on «Order option» you will initiate the ordering process.
Select the type of option:
National
International
Upgrade
Choose the option:
As the final step, please read and check the summary before submission. If you find any wrong information, click on the «Back» button to modify them. When you are sure that all information is correct, please confirm the request.
This will be followed by a success message to confirm that the request has been submitted successfully.
The options will be installed within the next 24 hours.