Summary

The «My account» page provides a centralized overview of your SBC account. Here you can view and manage key aspects of your personal and account information.

This page consists of two main sections: «Profile details» and «Account details».

Profile details

• Communication language

Hint: The language setting determines your preferred communication language with Sunrise (e.g., for emails and SMS). Note that the portal’s interface language can be changed using the language selector in the top-right corner of the page. Your chosen portal language will be remembered for future sessions.

• Name

• Company

• Address

Note: If your company uses Active Directory integration with Sunrise, editing personal details within the SBC portal is disabled. This is because your profile information is managed directly by your company’s system and allowing edits in SBC would create discrepancies between your company's system and SBC, which the integration is specifically designed to avoid.

Account details

This section is available for view only. It contains more technical and security-related information, such as:

• Registered email

• Business account

• Password

Note: Password change is allowed only for customers who do not have SSO integration. If your company uses Active Directory integration with Sunrise, which includes SSO integration, password changes are not permitted through the portal. The reason password change is not permitted is that the same credentials are used by you to log into SBC and into your company's internal systems.