View and manage your business mobile number
Summary
The main subscription page is loaded automatically when you log in to the Sunrise Business Cockpit. It brings all information related to the currently selected mobile number in one place and allows you to manage it according to the policies defined by your company.
Overview
You can see below the main elements of the «Home» page and their functionalities.
Number selector: To manage your account's mobile numbers, please select the desired number. If you have more than five subscriptions, you may use the search box to access the specific subscription.
Subscription: In this section, you find the name of the business rate plan and additional details such as contract duration and status. If allowed by your company policy, the following operations are allowed:
Status / Set as primary: If you have more than one mobile number, you can define one to be marked as «primary». This information is present in the subscription inventory available to your company.
Status / Cease subscription: Terminate the subscription (disconnection of service). This operation cannot be reverted.
Account / Transfer to another employee: Transfer your mobile number to another employee of your organization.
Account / Transfer to private: Request the transfer of the mobile number to a Sunrise private subscription for personal use. This is a manual process which is going to be carried out by Sunrise business back office.
Subscriber: Here you see the details of the user/employee associated with the subscription. If allowed by your company policy, you are able to change the details directly in this area.
SIM cards: Shows the list of SIM cards associated with the currently selected subscription (main and extra ones). If allowed by your company policy, you are able to perform SIM operations such as block/unblock, change card type and even order extra SIMs directly from this section.
Other main areas of the portal include:
Header: Navigation through the different sections of the portal, which can be displayed, based on your company's policy such as:
My requests: History of the requests created by the user in the Sunrise Business Cockpit.
Quick links: Access to the Help center, Terms and conditions or Company content pages, if allowed by your company's policy.
New number: Add a new mobile subscription.
Profile menu: View and modify user profile, credit card information and log out from the portal.
Language selector: Change the language of the portal (available in DE, FR, IT and EN).
Devices: Manage the devices associated with the subscription.
Options: In this section, you can order and manage personal options for the subscription, which you can purchase using a private credit card if allowed by your company policy.
Please make sure that the email from subscriber details matches the email used for login, or verify that the account which you informed during the registration process is correct. If all this information is correct but you still cannot see the subscription data, please contact your fleet manager.
Your subscription might have a pending order, or it could be that your company's corporate policy does not permit it. Please contact your fleet manager.