Summary

If allowed by your company policy, you can transfer mobile devices to another employee or to private use.

Device transfer process

1. To transfer a mobile device or accessory, you must go first to the Devices section of the portal.

   

   *Note: Transferring devices is only possible if the selected subscription does not have pending requests/orders at the moment.
   
   

2. Choose the device that shall be transferred and select «Transfer» by clicking on the action menu (three dots next to the device name).

   
   
   

   By transferring a device, you have 2 options:

   
   
   

3. Transfer the device to another employee: it is required to add the email address and the subscription of the employee associated to an active account in SBC.

   

   • By accepting the device transfer to another employee, a success message will be followed, to confirm that the request has been submitted successfully.

     
     
     

4. Selecting the transfer of the device to private: the device will be dissociated from your SBC user and in the company's inventory it will be marked as «private use».
   

   

5. After the submission, a success message will be followed to confirm that the request has been submitted successfully.

   
   
   

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