Adjusting your company's account information or billing details and preferences
Summary
You can edit billing preferences related to an account of your company directly in the Sunrise Business Portal in a very simple and quick way.
Editing billing details
When clicking on the «edit» button located on the «Billing details» block, a new page will be loaded where you can perform the changes for the selected account.
The «Edit billing details» page brings the following groups of data, which can be all modified:
Billing recipient: the details of the representative responsible for receiving and paying the invoices.
Billing address: here you can edit/update the address to which the invoices of this account must be sent.
Billing medium preference: you are presented with 2 options regarding the format your company prefers to receive their bills.
a) By selecting the «Billing email» option, your company will receive the invoices of this account by email. Once the email address is provided, please click on the «Confirm» button to save it. When the changes on this page are saved, an email will be sent to the address provided and a confirmation must be carried out by clicking on a link present in the message.
Don't forget to check the related mailbox after performing the changes to validate the email address!
b) By selecting the «Paper bill...» option, your company will receive the invoices of this account as paper bills delivered by regular post service.
As the final step, change the billing details by clicking on the «Save» button.
This will be followed by a success message to confirm that the changes have been saved successfully.