Description

This page explains how to request the creation of a Sunrise private account so you can perform the transfer of ownership of a business product.

Transfer Business to Private

In this process, a mobile number is transferred from a Sunrise business account (company-owned) to a Sunrise residential account for personal use. If the new owner of the subscription does not have a Sunrise residential account yet, a new one must be created in the process. The business product is migrated to a residential rate plan and the private person takes ownership of the mobile subscription.

Process

If you don't have yet a private Sunrise account, you can request one following the process described below.

Please send an email to the address backofficebc@sunrise.net including the following details of the new owner:

Email subject: Owner change Business to Private - create a new private account

Content: please provide in the email the information below (everything is mandatory):

1. First Name

2. Last Name

3. Address

4. Zip code

5. City

6. Email address:

7. Date of birthday

8. Nationality

9. ID Number 

10. ID expiry Date

11. A copy (scanned document - PDF or image) of a valid ID document, which can be:

• Swiss Identity Card

• Swiss Passport

• Foreign Passport

  

The request will be then processed by our team and you will be notified of the status of the process by email.

Once a new Sunrise private account is created, you could proceed with «Transfer » flow in SBC.